Frequently Asked Questions

HM supports OEM/ODM and private-label projects across skincare, hair care, body care, facial masks, sunscreen, color cosmetics and men's grooming based on the approved product-capability scope.

Yes. HM supports both OEM and ODM project models, including product direction, formula discussion, packaging coordination and manufacturing support.

Yes. HM supports private-label projects using the buyer's own brand identity, subject to confirmed product and packaging requirements.

Customization can be discussed based on product category, formula direction, texture, fragrance, packaging and project requirements.

Yes. HM can coordinate packaging direction and private-label presentation as part of OEM/ODM project development.

The public HM catalog currently includes approved examples across Hair Care, Body Care, Face Care and Facial Masks, while broader OEM/ODM capabilities are discussed separately.

Share the product category, target format, texture, fragrance, packaging direction and any other project requirements available at the current stage.

These product directions can be discussed as part of the broader OEM/ODM capability scope, subject to confirmed product and project requirements.

Yes. Buyers can submit a sample request after sharing their product category and project requirements. Sample scope and arrangements are confirmed according to the project.

Sample evaluation can be part of the project-development process before production requirements are finalized.

Yes. Product direction can be discussed based on the buyer's target category, texture, fragrance, packaging and other project requirements.

Use the Request Samples page and provide the relevant project information so the HM team can review the request.

Provide the product category, target product format, packaging direction, estimated quantity and any customization requirements available at the current project stage.

MOQ depends on product type, packaging and project requirements. Please contact HM for project-specific quotation and quantity requirements.

Production timing depends on formula, packaging, project scope and confirmed production requirements. A project-specific schedule is provided after requirements are reviewed.

Packaging options and project-supplied packaging can be discussed during project review. Compatibility and manufacturing requirements must be confirmed before production.

Yes. HM supports project coordination from product direction and customization through manufacturing and private-label presentation.

Projects normally move through requirements, product direction, customization review, sampling, packaging confirmation, production, applicable quality checks and shipment preparation.

Payment terms are confirmed based on project scope, order requirements and commercial agreement. Contact HM for quotation and payment details.

Available payment arrangements are confirmed during quotation and commercial discussion.

HM SKINCARE FACTORY is the public B2B manufacturing brand of Hao Mei Pharmaceutical Technology (Guangzhou) Co., Ltd., supporting cosmetics OEM/ODM and private-label projects.

HM is located in Guangzhou, China.

The company was founded in 2013.

Approximately 6,000㎡, based on the approved company source material.

Yes. Buyers can use the inquiry form, email, phone or verified WhatsApp contact.

Yes. HM supports OEM/ODM and private-label project discussions based on product category, customization, packaging and confirmed manufacturing requirements.